We always prioritize customer satisfaction.

However, we protect your customer rights in accordance with the law. We want to help you know your buyer and seller rights with this contract.

1. Parties

This Agreement has been signed between the following parties within the framework of the terms and conditions specified below.

Buyer: (hereinafter referred to as "Buyer" in the Agreement)
Name surname:
Address:
Seller: Abdurrahim Kipritçi Tucklebery Tekstil (hereinafter referred to as "Seller" in the Agreement)
Address: Nişancı Mah. Takkeci Çeşmesi St. No:4/1 Eyüpsultan – Istanbul

By accepting this contract, the Buyer accepts in advance that if he approves the order subject to the contract, he will be obliged to pay the price subject to the order and additional fees, such as shipping fee and tax, if any, and that he has been informed about this.

2. Definitions
In the implementation and interpretation of this agreement, the terms written below will express the written explanations opposite them.

Law: Law on Consumer Protection No. 6502,
Regulation: Distance Contracts Regulation (OG: 27.11.2014/29188)
Service: The subject of any consumer transaction other than providing goods that are made or promised to be done in return for a fee or benefit,
Seller: The company that offers goods to the consumer within the scope of its commercial or professional activities or acts on behalf or on behalf of the offerer of goods,
Buyer: Real or legal person who acquires, uses or benefits from a good or service for commercial or non-professional purposes,
Site: Seller's website,
Orderer: Real or legal person who requests a good or service through the Seller's website,
Parties: Seller and Buyer,
Contract: This contract concluded between the Seller and the Buyer,
Goods: It refers to the products that are subject to shopping.

3. Subject
This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the product whose qualifications and sales price are specified below, which the Buyer ordered electronically through the Seller's website.

The prices listed and announced on the site are the sales price. Declared prices and promises are valid until updated or changed. Prices announced periodically are valid until the end of the specified period.

4. Payment and Delivery

Payment
You can make a single online payment via our website with any credit/debit card or benefit from the installment opportunities offered by Iyzico. For online payments, the amount will be debited from your credit/debit card at the end of your order. In case of any order cancellation or stock issue, the refund will be made to your credit/debit card within 3 business days.

Order Price Refund
In case your orders are canceled for possible reasons; Tucklebery will refund the product price to your account and/or credit/debit card within three business days. However, you must provide your bank account information and/or credit/debit card information accurately and completely.

Delivery
We try to deliver the products you ordered within 2 (two) business days. For products that take time to supply, the cargo delivery time is 5 (five) business days as stated in the product detail. In case of possible delivery delay, you will be informed.

Your requests will be processed according to the delivery method you specified at the end of the order. The products of our Istanbul-based company will be sent by Aras Kargo. After your orders are approved, they will be delivered to the cargo company within 2 (two) business days at the latest.

You can discuss your preferred delivery conditions by consulting our customer representative. Additionally, cargo deliveries are only valid for Türkiye.

Payment Tracking
If the system in question cannot perform the transaction due to any problem, our visitor is informed of this situation on the payment page.

In case of any error at the specified address, the orderer is contacted regarding the order that cannot be delivered.

The validity of the e-mail address specified by our visitor is confirmed by the automatic e-mail sent after the order is transferred.

We have a responsibility to the bank whose credit card system we use, as well as to the customer, regarding the delivery.

4. Return Conditions

1. Buyer; In case the distance contract is related to the sale of goods, the person may exercise his right to withdraw from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the product to himself or to the person/organization at the address indicated, without assuming any legal or criminal liability and without giving any justification, provided that he notifies the Seller.

In distance contracts for service provision, this period starts from the date the contract is signed. The right of withdrawal cannot be exercised after the right of withdrawal expires. Expenses arising from the exercise of the right of withdrawal belong to the Seller. By accepting this contract, the Buyer accepts in advance that he has been informed about the right of withdrawal.

2. In order to exercise the right of withdrawal, written notification must be made to the Seller by registered mail or e-mail within 14 (fourteen) days and the product must not have been used within the framework of the "Products for which the Right of Withdrawal cannot be Exercised" provisions set out in this agreement.

If this right is exercised,
a) The invoice of the product delivered to the third party or the Buyer, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions cannot be completed unless the Return Invoice is issued.)

b) The products to be returned must be delivered complete and undamaged, including their box, packaging and standard accessories, if any.

c) The Seller is obliged to return the total price and the documents that put the Buyer in debt to the Buyer within 10 days at the latest after receiving the notice of withdrawal, and to return the goods within 20 days.

d) If there is a decrease in the value of the goods or a return becomes impossible due to a reason arising from the Buyer's fault, the Buyer is obliged to compensate the Seller's damages in proportion to the fault.

Products for which the right of withdrawal cannot be exercised
It is not possible to return products whose packaging is opened and whose return is not suitable for health and hygiene, in accordance with the Regulation. In addition, it is not possible to exercise the right of withdrawal after the right of withdrawal expires, in accordance with the Regulation.

Cosmetic and personal care products must be unopened, untested and unused in order to be returned.

If you purchase Tucklebery products from other companies, the return and exchange conditions of the relevant company apply. Please note that other companies have different return and exchange processes. We kindly ask you to contact the relevant companies for your requests.

Information Regarding Return Approval

After your returned product reaches our warehouse, your request will be examined and evaluated quickly and accurately by our relevant team.

If your return is accepted based on the evaluation result, the return process will be initiated by us. Your refund will be made according to the payment method you used to complete your purchase. After your refund confirmation is completed, an e-mail will be sent to your e-mail address registered in our system, informing you that your refund has been completed.

If your return or exchange request does not meet the necessary conditions, your request will not be accepted by us and will be sent back to the orderer. If you would like to get information on the subject, you can contact us at +90 507 364 95 60.

5. Seller Information
Title: Abdurrahim Kipritçi Tucklebery Tekstil
Address: Nişancı Mah. Takkeci Çeşmesi St. No:4/1 Eyüpsultan – Istanbul
Bayrampaşa V.D: 48193189676
Phone: +90 535 735 8255
Email: hello@tucklebery.com

6. Recipient Information
To whom it will be delivered:
Delivery address:
Telephone:
Email / Username:

7. Ordering Person Information
Name / Surname / Title:
Address:
Telephone:
Email / Username:

8. Contract Product/Products Information
The basic features (type, weight, model) of the Goods/Products/Services are published on the Seller's website. If a campaign has been organized by the seller, you can review the basic features of the relevant product during the campaign. It is valid until the campaign date.

The prices listed and announced on the site are the sales price. Declared prices and promises are valid until updated or changed. Prices announced periodically are valid until the end of the specified period.

The sales price of the goods or services subject to the contract, including all taxes, is shown below.

Order date:
Product Description:
Piece:
Unit price:
Subtotal (VAT included):
Shipping Amount:
Total (Including VAT):
Payment method:
Delivery address:
To whom it will be delivered:

9. Billing Information
Name / Surname / Title:
Address:
Telephone:
Email:
Invoice Delivery: The invoice will be sent as an e-invoice to the Buyer's e-mail address.

Authorized court
Complaints and objections in disputes arising from this contract will be made to the arbitration committee or consumer court for consumer issues in the place where the consumer resides or where the consumer transaction is made, within the monetary limits specified in the law. This Agreement is concluded for commercial purposes.

Force
When the Buyer makes the payment for the order placed on the site, he/she is deemed to have accepted all the terms of this agreement. The Seller is obliged to make the necessary software arrangements to obtain confirmation that this agreement has been read and accepted by the Buyer on the site before the order is placed.

Seller: Abdurrahim Kipritçi Tucklebery Tekstil
Buyer (Name / Surname or Trade Name):
History: